Refund & Cancellation Policy

Every new library gets a 30-day free trial with Pro features, so you can decide before paying anything.

Plans are prepaid for a month or a year and do not renew automatically, so there is no subscription to cancel. If you do not pay again, your plan simply ends at the end of the paid period.

• Charged twice for the same order, or charged but your plan did not change: we refund the extra or failed payment in full.
• Payment taken but the plan could not be activated for a reason on our side: full refund, or the plan activated, as you prefer.
• Changing plan in the middle of a period: the unused days of your current plan are carried over as extra days on the new plan instead of a cash refund.
• Other requests within 7 days of your first-ever payment: write to us and we will refund it if you have not used the paid features heavily.
• Apart from the above, payments for a period that has started are not refundable.

Approved refunds go back to the original payment method through Razorpay, usually within 5 to 7 working days.

BookMyDesk is an online service. Your plan and add-ons start as soon as the payment is confirmed; nothing is shipped.

Extra seats, Extra branch, Extra staff login, AI questions, Staff attendance, WhatsApp reminders are part of your plan period and follow the same rules.

Write with your library name and Razorpay payment ID: